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Support & FAQ

Product Questions

What sizes do your clothes come in?
Our clothing is available in a range of sizes to fit everyone. You can find detailed sizing charts on each product page to help you choose the perfect fit. If you need further assistance, feel free to contact us.

What materials are your clothes made of?
We use high-quality materials like organic cotton and Supima® cotton. Each product page includes detailed information about the fabric and care instructions to ensure you get the best out of your purchase.

How should I care for my clothes?
Each clothing item comes with specific care instructions to help maintain its quality and longevity of fabric and embroidery details . Generally, we recommend washing in cold water and air drying. Detailed care tips can be found on the product pages.

Order Questions

How can I place an order?
Placing an order is easy! Simply browse our products, add your favorite items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Can I modify or cancel my order after it's been placed?
Once an order has been placed, we start processing it immediately to ensure quick delivery. If you need to make changes or cancel your order, please contact our customer service team as soon as possible. We’ll do our best to accommodate your request.

What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. You can see the full list of accepted payment methods at checkout.

How can I check the status of my order?
You can check the status of your order by logging into your account on our website. You will also receive email updates as your order is processed, shipped, and delivered.

Shipping Questions

What are your shipping options?
We offer several shipping options to suit your needs, including standard, expedited, and express shipping. Detailed shipping information and costs are available at checkout and on our Shipping Information page.

How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also track your order through your account on our website.

Do you ship internationally?
No, we are currently not shipping internationally. International shipping is in our future plans.

Return and Exchanges

What is your return policy?
If you are not completely satisfied with your purchase, al return claims must be requested within 10 days of the delivery date. Items must be in their original condition, unworn, and with all tags attached. Visit our Returns & Exchanges page for detailed instructions.

How do I initiate a return or exchange?
To start a return or exchange, please visit our Return Policy page under customer information and follow the instructions. You will need your order number and the email address used for the purchase. If you need further assistance, our customer service team is here to help.

How long does it take to process a return?
Once we receive your returned item, it typically takes 5-7 business days to process the return. You will receive an email confirmation once your refund has been issued to your original form of payment.

Support and FAQ

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